Hazelbranch

Sometimes things don’t run smoothly and you get a few curveballs thrown at you out of the blue. Here are our top tips for keeping on track. 1.Take a step back. Objectively putting all the things that need doing (work and otherwise) into an Urgent/Important grid and then actively prioritising really helps to • Be [...]

There are many ways to set goals.  When you are growing a business it helps to keep it simple. These are our goal setting tips: Pick a single goal Reduce the goal to be achievable in 30 days Use the rule of 20. i.e. do 20 actions to reach goal Post the goal and your [...]

Fast moving change has become the norm in all walks of life with technology leading the rapid changes in how we communicate, network and even influencing political revolts. And change can be stressful. Within organisations people’s performance improves if they develop proactive techniques to handle change, learn to set realistic and flexible goals and have [...]

A  lot of effort is put into measuring efficiency and returns on investment in organisations. The desire to measure and control  is strong, particularly now when we have just been through a recession and cost cutting is king. This is reflected throughout society and  in the government’s desire to cut the deficit with everyone being [...]

The UK’s economy suffered a slight contraction of 0.5% in the last three months of 2010, figures have shown. This was reported by the BBC website as a “shock contraction” and the BBC’s economics editor Stephanie Flanders said “people were right to worry about where the UK’s growth would come from in 2011, especially as [...]

It pays to let employees know that you’re paying attention to what they do and that you really do appreciate their efforts.

So why was I doing slow motion running wearing a fake moustache at 9am on a Monday morning in #Brighton town centre? One on the charities I coach had organised a flash mob to promote its fun run www.tashdash.com as part of Brighton’s “manliest month ever” campaign. I must admit I was a tad dubious [...]

I spent four days on my own over the previous weekend looking after my two girls Olivia age one and Georgia aged two. It really opened my eyes to what my partner has to do most days. Although I do spend a lot of time helping with the kids I have never had to do [...]

One of my main bug bears is poor customer service. It is absolutely vital to customer service right, particularly handling customer complaints. If you don’t handle complaints well then not only are you likely to lose the customer who is dissatisfied, but they are more likely to tell others about bad service than they are [...]

I am a firm believer in the use of the urgent important grid by Stephen R.Covey, https://www.stephencovey.com/ It helps me to make sure I am prioritising my things to do. Unfortunately there are things that never seem to get done. They are personal admin tasks and usually not urgent. When I’ve got my business head [...]